Our Promise To You

You will love your Skull Shaver or we will give you your money back.

We believe that we have hit a winning formula for our shavers. We are confident that you will feel the same once you try our products. We stand behind our products and our warranties. Every genuine shaver from Skull Shaver comes with the following protections when purchased from an authorized reseller.

Money Back Guarantee

If, for any reason, you aren’t satisfied with your purchase, we will refund 100% of your purchase price within 30 days of purchase. We will even pay for the return shipping. No questions, no risk.

Warranty from Defects

The shavers by Skull Shaver are covered with a minimum of 1-year warranty, starting from the date of the purchase. The warranty includes any defects or faults in manufacture or workmanship. In case the Skull Shaver develops a fault or is damaged you have the full right to contact the customer support at cs@skullshaver.ae and ask for a replacement. The faulty item is exchanged with a brand new shaver. The blades and accessories are not covered with the warranty as they’re consumable products.

LIMITED WARRANTY

This warranty covers men and women shavers (Pitbull, Palm, Butterfly series), as well as Hair Clippers for 12 months from the date of purchase. Please refer to your product manual. Any defect that arises due to faulty materials or workmanship will be replaced, refunded or repaired free of charge as long as the product was purchased from the authorized retailer or directly from LEVEL UP FZCO. This warranty does not cover consumable parts such as the shaver head replacement, which should be replaced after every few months.

Warranties are non transferable and apply only to the original purchaser. Shavers purchased from non-authorized retailers (such as third party, non Skull Shaver sellers on Amazon.ae ), are not covered by our warranties. If you would like assistance determining if a retailer is an authorized retailer, please contact our customer service department.

Do not return this product to store where purchased.

This warranty is void and no repair or replacement will be made under this warranty or otherwise if:

1. The product is modified in any manner or repaired by anyone other than  LEVEL UP FZCO or our authorized service provider.
2. The product has been used commercially or subjected to unreasonable use.
3. The blades have been opened or altered in any way.

This warranty gives you specific legal rights and you may also have other rights which may vary. No other written express warranty is given. Any implied warranty, including any warranty of merchant which may arise from purchase or use, is limited to 1-year period provided in this express warranty. Some areas may not allow such limitation, so it may not apply to you. No responsibility is assumed for incidental or consequential damages of any type, or for the use of unauthorized attachments. Some areas may not allow the exclusion or limitation of incidental or consequential damages, so the limitation or exclusion may not apply to you.